Shipping & Handling

At VapeBest we offer a couple of shipping options to our customers. The shipping method you choose does not affect how quickly your orders get placed or processed. We try to ship all In-stock orders that get placed prior to 1:30 PM EST the same day.

We offer various Canada Post, and UPS shipping options all over the world. Shipping rates are calculated on the checkout page. A delivery estimate will be shown on the checkout page.

PROOF OF AGE REQUIRED

We utilize Canada Post's Proof of Age (18+, 19+ or 21+ depending on your province or state) option on every single package, no exceptions.

Because we utilize this option for all shipments, signature will be obtained upon delivery of all shipments. If you are not home when delivery is attempted, the package will be left at your nearest post office, where you will have to show Proof of Age to sign and receive the package.

Any fees associated with packages that are Returned to Sender because Proof of Age was not able to be determined, will NOT receive a refund.

We can not remove this option, even if you have already been verified to be of age. - Every package leaving our facilities will require to be age verified, in accordance with Canadian law. only the person named in the "Shipping" fields can pick up the package. Canada Post will NOT release the package to anyone else

SAME-DAY DELIVERY

Deliveries take place every day except for Sundays, and holidays. Deliveries will arrive to you between 12:00 PM - 9:00 PM.

You must present ID to the driver showing that you are 19 years of age or older. Failure to do so will result in a failed delivery and an additional $8.00 to re-attempt delivery on a future day. Please be sure you are available to receive the delivery.

You will receive an email and a text message stating that your order is on the way about 30 minutes before your delivery.

FREE SHIPPING

  • Orders over C$59 within Canada
  • Orders over C$99 within the United States

In the event your item is not successfully delivered due to an issue that we deem to be your fault (Wrong address, Failure to pick up, Underage), we will deduct the shipping fees from the initial shipment (even if it was free for you), and the fees for the return shipment that we were charged by the carrier from any potential refund you may be eligible to.

Orders shipped to outside of Canada may be subject to import duties, taxes, and / or brokerage fees. We cannot control this.